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Conditions and terms of NeurochainAI

TERMS OF SERVICE - SIMPLIFIED

Here's a simplified summary of the Terms of Use for NeurochainAI Services:
  • If you use our services, it means you agree to follow these rules.
  • If you don't agree, you can't use our services.
  • You have to follow the law when using our services.
  • Anything you share on our services is your responsibility.
  • If you break these rules, we might restrict or end your access.
Privacy and Data:
  • Your privacy is important, and we have a separate Privacy Policy.
  • We collect and protect your data, following privacy laws.
  • We use your data to improve our services but won't sell it.
Creating an Account:
  • You can create an account with a username and password.
  • Or, you can use social media or similar accounts to sign up.
  • Keep your login info safe and don't share it unless it's with authorized people from your company.
How to Use Our Services:
  • Use our services for legal and fair purposes.
  • You can use tools, data validation, and AI models.
  • But there are things you can't do, like trying to hack or use our services for illegal stuff.
  • Always follow the laws where you live.
  • We're not responsible if you lose something because of our services.
  • If you misuse our services or break the rules, you have to cover any losses.
Our Content and Your Data:
  • Our content belongs to us, and you can only use it for personal, non-commercial use unless we say otherwise.
  • Content you provide stays yours, and we can use it to make our AI better, but we won't use personal data without your permission.
  • Don't mess with our software or try to take it apart.
No Promises, Just Facts:
  • Our services are here as they are, and we can't promise they'll always work perfectly.
  • Our AI can sometimes make mistakes, but we're working on improving it.
Paying for Services:
  • Some of our services cost money, and we'll tell you how much.
  • You have to pay on time, or your services might stop.
  • Late payments mean extra charges.
Ending the Deal:
  • We can stop providing services if we need to.
  • If you break the rules, we can also stop your access.
  • You can leave whenever you want, but you'll have to pay for what you used before leaving.
Last Words:
  • These rules follow the laws of Lithuania. If we have problems, let's try to talk first.
  • If one part of the rules isn't right, the rest still are.

Terms of Service - NeurochainAI Limited Services

Last Updated: September 1st, 2023

1. Introduction to the Terms and Conditions

1.1 Neurochain Limited ("Neurochain," "we," "us," or "our") would like to extend a warm welcome to our website. These Terms of Service ("Terms") govern your use of our website, products, services, and any associated content ("Services"). By accessing or utilising any portion of the Services, you accept these terms. Before accessing or utilising our Services, please carefully review these Terms. If you do not accept this agreement's terms and conditions in their entirety, you may not access the Services.

1.2 By accessing or utilising the Services, you affirm that you have read, understood, and consent to be legally bound by these Terms and our Privacy Statement. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you are authorised to bind the entity to these Terms. You may not use the Services if you do not have the required authority or if you do not accept these terms.

1.3 You agree to comply with these Terms and all applicable laws and regulations while using the Services. You agree to use the Services only for lawful purposes and in accordance with these Terms and any applicable local, state, national, or international laws and regulations.

1.4 You may not access or use the Services if you do not accept these terms. Your refusal to accept and comply with these Terms may restrict your access to certain features or areas of the Services, and we reserve the right to terminate or suspend your account or access to the Services for noncompliance.

2. Definitions

2.1 "AI-generated content" refers to any text, data, information, images, sounds, datasets, or other materials produced, generated, or provided through the use of artificial intelligence (AI) algorithms, models, or software within Neurochain Services. This includes responses, analyses, reports, recommendations, and any other content created by AI systems operated or facilitated by Neurochain Limited ("Neurochain," "we," "us," or "our") in response to user queries, requests, or interactions with the Services. AI-generated content may encompass a wide range of outputs generated autonomously by AI models and algorithms and may include natural language text, data visualizations, images, audio, or other forms of digital content. Users should be aware that AI-generated content is algorithmically generated and may not always be error-free, accurate, or exhaustive.

2.2 "Neurochain Limited," "Us," "the company," and "We" refer to Neurochain Limited, a company duly registered under the laws of England, with its principal office located at First Floor Office 3, Hornton Place, London, W8 4LH, United Kingdom. In these Terms of Service, "Neurochain Limited" refers to the organisation responsible for providing the Services.

2.3 "Website" refers to the official Neurochain website, which can be accessed at www.naurochain.ai, and includes all web pages, subdomains, and content available on or through the website.

2.4 "Neurochain Desktop and Mobile Apps" refers to the software applications that can be downloaded and installed on desktop and mobile devices that were developed by Neurochain Limited.  These applications may grant access to particular features or services provided by Neurochain Limited.

2.5 "Services" refers to all services provided by Neurochain Limited, its partners, contractors, or affiliated entities via the Website, via software downloaded from the Website, or via applications for both mobile and desktop platforms. The following services may be provided, but are not limited to:

  • AI data evaluation algorithms and tools.
  • Services for data validation.
  • Access to AI-related models and tools.
  • Website content, information, and available resources.

3. Term Modifications

3.1 Neurochain reserves the right to modify or revise these Terms of Service (the "Terms") at any time and without notice. By continuing to use our Services following the implementation of any modifications to these Terms, you accept and agree to be bound by the revised Terms. We encourage you to regularly review these Terms so that you are aware of any modifications or updates.

3.2 We may provide notice of modifications to these Terms via any of the following methods:

  • Posting the updated Terms to the website.
  • Notifying you via email at the email address associated with your account.
  • Offering a pop-up or banner notification when you access the Services.

3.3 Your continued use of the Services following the posting or notification of modifications indicates your acceptance of the revised Terms.

3.4 It is your responsibility to periodically review these Terms to ensure you are aware of any changes or updates. If you do not agree to the updated Terms or any specific changes made to the Terms, you may discontinue your use of the Services. If you continue to use the Services after any changes, it signifies your acceptance of those changes.

3.5 In the event of a conflict between these Terms and any prior versions of these Terms, these Terms shall govern.

4. Privacy Policy and data protection

4.1 Your privacy is a top priority for us.  The Privacy Policy is published separately from these Terms of Use and governs the collection, use, and protection of your personal information when you use our Services. By accessing or utilising our Services, you consent to the procedures outlined in our Privacy Statement. Please read our Privacy Statement carefully to learn how we collect, use, and safeguard your personal information.

4.2 Neurochain is dedicated to protecting your personal data and ensuring compliance with UK personal data protection laws and the EU General Data Protection Regulation (EU GDPR).  We collect, utilise, and safeguard user information in accordance with these regulations. 

4.3 We collect and utilise your personal information for multiple purposes, including but not limited to:

  • The provision and maintenance of the Services.
  • Sending important updates, newsletters, and notifications.
  • Responding to your questions and demands.
  • Monitoring and enhancing Service quality.

4.4 By utilising our Services, you consent to the collection and use of your personal information in accordance with our Privacy Statement.

4.5 We employ standard security measures to safeguard your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute safety of your information.

4.6 We retain your personal information for as long as needed to fulfil the purposes outlined in our Privacy Statement or as required by applicable law.

4.7 Except as described in our Privacy Statement, we do not sell, rent, or share your personal information with third parties.

4.8 You may have rights regarding your personal data, such as the right to access, correct, or delete your information. Please consult our Privacy Statement for details on how to exercise your rights.

5. Registration of Users

5.1 Neurochain allows users to register in order to access particular features of our Services. Users can register via the following channels:

5.1.1 Username and Password. Users have the option of creating their own username and password. To protect your account, it is essential to choose a strong and secure password.

5.1.2 Registration via a Third Party. Users may also register with their social media profiles, or other third-party authentication methods (subject to availability). By choosing this option, users authorize the integration of their third-party accounts with Neurochain's Services.

5.2 Security Features. To increase the security of user registration data, Neurochain may implement industry-standard security measures, such as two-factor authentication. These security measures help prevent unauthorised access to your account.

5.3 Accurate and Updated Information. Users must provide accurate, current, and complete information when creating an account. The user is responsible for maintaining the accuracy and currency of their registration information.  Neurochain reserves the right to request additional proof of identity in order to validate user data. Additionally, we may employ third-party providers to assist with identity verification.

5.4 Users are responsible for keeping their login credentials, including their usernames and passwords, confidential. Users are prohibited from sharing their login credentials with unauthorised parties. Unless expressly authorised by Neurochain, account access should be restricted to the registered user.

5.5 If you are registering on behalf of a company or organisation ("the Client"), you may grant access to your account to Client employees who have a legitimate business need to access the account. However, it is your responsibility to ensure that these authorised employees adhere to these Terms of Service and any additional security measures implemented by Neurochain.

5.6 We encourage users to protect their accounts by enabling two-factor authentication (subject to availability), changing their passwords frequently, and reporting any suspected unauthorised access to Neurochain immediately.

6. The scope and modification of Neurochain services

6.1 The specific functionality of Neurochain services is described on the official Neurochain website (www.neurochain.ai), as well as in other Neurochain-distributed materials. 

6.2 While we make every effort to provide exhaustive descriptions of our services, including their features and functionalities, we reserve the right to withhold disclosure of the technical details, algorithms, methods, and processes underlying their operation. Due to the confidential nature of our technology and methods, we may be unable to provide in-depth technical explanations.

6.3 For an understanding of the functionalities and capacities of the services, clients are urged to consult the information available on our website and in other official materials. Please contact our support staff if you have any questions or need additional information about our services.

6.4 We reserve the right, at our sole discretion, to update, modify, reduce, and/or expand the capacity and scope of our services without the express consent of the Client.  These updates and changes may be implemented without prior notification to the Client.

6.5 While Neurochain endeavours to periodically announce upcoming updates or major changes to the services, the absence of such announcements shall not be construed as a violation of service by Neurochain.  We strive to keep our clients informed of significant changes to improve their experience, but there may be instances in which immediate changes are required to enhance our services or maintain security.

7. Use of Neurochain Services

7.1 Our Services may only be used for legal purposes and in accordance with all applicable local, state, national, and international laws and regulations.

7.2 You may access and use the Services for their intended purposes, which may include gaining access to AI data evaluation tools, algorithms, data validation services, AI models, and related tools made available on the website.

7.3 The following activities and uses are strictly forbidden when using Neurochain Services:

7.3.1 You may not attempt to gain unauthorised access to any accounts, systems, or networks connected to Neurochain Services, nor may you interfere with the security measures in place.

7.3.2 Manipulation of Data: You may not manipulate, tamper with, or attempt to alter any data, content, or information provided through our Services in a way that could compromise the data's integrity or accuracy. 

7.3.3 Illegal Content: You are not permitted to create, upload, transmit, or distribute any content that is illegal, harmful, abusive, offensive, or violates the rights of others, including their intellectual property rights.

7.3.4 You may not share your account access with unauthorised individuals or organisations. Access to your account should be restricted to registered users or authorised employees of your organisation, as outlined in our section on User Registration.

7.3.5 Malicious Use: You may not use our Services for any malicious purposes, such as introducing viruses, malware, or other harmful code, or engaging in any activity that could disrupt or harm the Services or the experience of other users.

7.4 Conformity to Applicable Laws and Regulations.  You are responsible for ensuring that your use of Neurochain Services is in compliance with all local, state, national, and international laws and regulations. If you are uncertain about the legality of a particular use of our Services, you should seek legal counsel.

7.5 If you become aware of any violations of these Terms of Service or of any suspicious or unauthorised activities involving our Services, you must immediately notify Neurochain.

8. Intellectual Property

8.1 All content and materials available on Neurochain Services, including but not limited to text, graphics, images, logos, software, code, audio, video, and other materials (collectively referred to as "Neurochain Content"), are the property of Neurochain Limited or its licensors and are protected by intellectual property laws. Without our prior written consent, you are prohibited from using these materials for commercial purposes.

8.2 The client retains ownership of all information provided to Neurochain by the user, including but not limited to individual requests, datasets, queries, and other user-generated content.  Similarly, the Client owns the responses provided by Neurochain software, such as the results of data analysis, generated texts, images, sounds, or any other content generated in response to user requests.

8.3 Use of User-Provided Data by Neurochain. While the information provided by the user remains the Client's property, Neurochain reserves the right to use the data provided by the Client for future training and quality improvement purposes, excluding personal data of third parties.

8.4 Privacy Considerations. Neurochain is committed to protecting the privacy and secrecy of user data, including Client-provided information. Personal data of third parties will not be used or disclosed without their consent and in accordance with data protection laws.

8.5 Usage Permissions for Neurochain's Intellectual Property. Neurochain provides users with a limited, non-exclusive, non-transferable, and revocable license to access and utilize Neurochain Services, including content generated by NeurochainAI, for their commercial purposes, provided such usage is in compliance with all applicable laws and regulations. Additionally, users may access and use Neurochain property exclusively for non-commercial personal purposes. Any copying, modification, distribution, sale, or lease of Neurochain Content or our software for commercial purposes is permitted only if explicitly authorized in writing by Neurochain.

8.6 Users must not engage in any activities that infringe upon Neurochain's intellectual property rights, including but not limited to reverse engineering, decompiling, or disassembling our software, or attempting to gain unauthorized access to our systems or data.

9. Disclaimer of Warranties

9.1 Neurochain provides its Services "as is" and "as available." We make no representations or warranties of any kind, express or implied, regarding the availability, reliability, accuracy, or suitability of our Services for your particular purpose. While we are committed to improving the quality of our Services, it is important to understand that our Services involve the use of AI models and algorithms, which may create outputs and responses that are generated autonomously. These AI models operate based on a multitude of data inputs and may develop algorithms of their own over time. Such autonomous behaviour can occasionally produce outcomes beyond our control.

9.2 Neurochain disclaims, to the maximum extent permitted by applicable law, all express and implied warranties, including, but not limited to:

9.2.1 Our Services are not warranted to be fit for any particular purpose, to meet your specifications, or to operate without interruption or error.

9.2.2 We make no guarantee that our Services will produce particular results or accomplish particular outcomes.

9.2.3 We make no guarantee that our Services do not infringe on the rights of third parties.

9.3 Neurochain provides no assurances regarding the accuracy, completeness, or dependability of the content provided through our Services. While we strive to provide accurate information and responses, the nature of AI models and algorithms may lead to variations in the quality and precision of the content.

9.4 You acknowledge that you are aware of and accept the inherent limitations, uncertainties, and variations in AI-generated content and responses by using our services.  You acknowledge that the provided results and information may not always be error-free, accurate, or comprehensive.

9.5 Users are responsible for independently evaluating the content generated by our Services and should exercise discretion and due diligence when making decisions based on the provided information.

10. Limitation of Liability

10.1 By using the services provided by Neurochain, the client acknowledges, without reservation, the following:

10.1.1 Neurochain and its affiliates, partners, directors, officers, employees, agents, and licensors shall not be held responsible for any damages, losses, or liabilities incurred by the client, whether direct, indirect, incidental, special, consequential, or punitive.

10.1.2 Neurochain shall not be liable for damages caused by or during the use of our services, including but not limited to damages arising from:

  • Interruption, suspension, or termination of services.
  • Unauthorized access or use of client data.
  • Errors or inaccuracies in AI-generated content.
  • Failure to meet client expectations or requirements.
  • Actions or omissions of third-party providers.

10.2 Users of Neurochain Services agree to indemnify and hold Neurochain, its affiliates, partners, directors, officers, employees, agents, and licensors harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

  • The user's use of our Services.
  • Violation of these terms or any applicable laws or regulations.
  • Misuse of the Services or any unauthorised access to user accounts.
  • Any content submitted, transmitted, or accessed through our Services.

10.2.1 Any infringement or violation of third-party rights.

10.3 Neurochain reserves the right to assume the defence and control of any matter for which we are required to be indemnified by the user. The user agrees to cooperate with our defense of these claims.

11. Compensation for services

11.1 Neurochain provides paid services, and our pricing and payment terms are published on our website.  However, we acknowledge that specific payment terms may be negotiated individually with clients to meet their specific needs.

11.2 The cost of Neurochain's services may vary based on objective factors such as those listed below.

  • Frequency of use.
  • Volumes of data transferred and processed.
  • Server load and other pertinent variables.

11.3 We strive to provide clients with flexible pricing options that meet their individual requirements.

11.4 Clients must pay for Neurochain services within 20 days of receiving the invoice. Payment must be made in accordance with the agreed-upon pricing terms at the time of engagement.

11.5 If payments are not made on time, services may be discontinued. To avoid service interruptions, it is the responsibility of the client to ensure prompt payment.

11.6 In the event of late payment, clients will incur penalties of 0.04% of the unpaid balance for each day of delay until the unpaid balance is paid in full.

11.7 Neurochain reserves the right, if necessary, to recover delinquent amounts through third-party legal assistance.  In such instances, clients are required to pay the delinquent amounts plus all legal and court costs incurred during the collection process.

11.8 Neurochain accepts payments in the following currencies: EUR (Euros), GBP (British Pounds), USD (United States Dollars). Additionally, we may accept payments in stable-value virtual currencies, also known as "stablecoins."

11.9 To ensure a mutually beneficial arrangement, we are willing to negotiate customised payment terms with clients who have unique or specific needs.

12. Termination

12.1 Neurochain reserves the right to suspend or terminate user accounts under the following conditions: 

12.1.1 We reserve the right to terminate or suspend user accounts in the event that we decide to cease providing our services, either temporarily or permanently. In such cases, users will be duly notified.

12.1.2 Violation of the Terms of Service: We reserve the right to terminate or suspend user accounts if we identify any violation of the Terms of Service or any misuse of Neurochain Services.

12.2 When we terminate or suspend a user's account for violating our Terms of Service, we may send the user an invoice. The invoice will reflect the cost of services provided up to the point of termination or suspension.

12.3 Clients may cancel their use of Neurochain services at any time by notifying us in a suitable manner. The methods specified by Neurochain must be followed when submitting termination notices. Upon termination by the client, all outstanding fees for services rendered up to the date of termination must be paid immediately. The client is responsible for ensuring that all financial obligations are met.

12.4 Neurochain retains information about the client and their activity for accounting, reporting, and auditing purposes following termination. This storage is required to satisfy legal and regulatory requirements.

13. Final Provisions

13.1 The laws of the Republic of Lithuania shall govern and govern the interpretation of these Terms of Service.

13.2 Disputes arising from or relating to these Terms of Service will initially be resolved through good-faith negotiations between the parties. In the event that the dispute cannot be resolved through negotiations, the courts of the Republic of Lithuania shall have exclusive jurisdiction to resolve the dispute.

13.3 The parties shall negotiate in good faith to resolve any disputes arising out of or relating to these Terms of Service. This shall involve a sincere effort by both parties to reach an amicable resolution, and each party agrees to negotiate in good faith.

13.4 These Terms of Service, along with any documents referred to herein or provided via Neurochain Services, constitute the entire agreement between the user and Neurochain.  They supersede all prior written or oral agreements, understandings, representations, and warranties.

13.5 If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The unenforceable or invalid provision shall be replaced with a valid provision that matches the original provision's intent as closely as possible.

13.6 The failure of Neurochain to enforce any provision of these Terms of Use shall not be considered a waiver of that provision or the right to enforce it at a later time. Any waiver of any provision of these Terms of Use shall be effective only if it is in writing and signed by an authorized representative of Neurochain.